FAQ

We have ladies and gents wc /changing rooms. Some clients like to use this area, some prefer to do quick change on set. We also have a mobile blackout partition wall.

Yes, we’d be in trouble if we didn’t! But if you have any concerns, do drop us a line.

Yes, Absolutely! We have 300 Mb/s fibre broadband which our customers can share, without charge, for duration of their booking.

We can provide photographers, production and lighting assistants, digital assistants and retouchers. Lighting and digital assistants start from £150 for a half day and from £250 for a full day.

We can provide lighting assistance, with an initial setup cost of £50.

Retouching costs between £5–£15 per image. We’re really good at this and think that we are good value too! Why not try us and find out for yourself?

Payments can be made via a link on your invoice or through our website payment system when making a booking.

Overtime is charged at 50% uplift of dry hire and is billed hourly. Overtime will only be permitted should the studio schedule allow it and no other clients are waiting to use the studio. We can be very busy and it wouldn’t be right to compromise someone else’s booking. We know things don’t always go to plan, or sometimes they go better than expected and you just don’t want to stop; either way we will do everything we can to extend your booking if the calendar can accommodate.

The quickest way to check and secure a booking slot is to click on the ‘booking’ button on this website. We update the calendar in real time. You can always give us a call or send an email, but booking online is the best way to make a firm booking for the date and time slot you need.

The minimum booking requirement is four hours, You can book fewer hours if you wish, but the hire fee will is 50% per hour higher for anything less than four.

All rigging and de-rigging of equipment should fall within your booking period, so be mindful to allow enough time for it.

Sessions are booked in either 4, 8 or 12 hour (full day) slots. Slots are time-boxed and start from 0900, 1300 and 1700.

We often host training workshops to pop-up art galleries. We’d be delighted to discuss your event with you.

You are able to receive a full refund if you can cancel 10 days before your booking date. If you change or cancel a booking 2-7 days before, you are only eligible for a 50% refund. There are no refunds for cancellations with less than 48 hours notice.

Our studio is opposite Mercedes just on the A4 in Brentford. Upon arrival you will be met and looked after by one of our Studio Managers.

There is parking outside the studio but there is a sizeable loading bay to allow equipment to be moved into the building. There is inexpensive parking just outside the studio premises.

Of course! We’re photographers ourselves and we understand that sometimes you just want to know that all the kit and props are there and waiting. Similarly it’s often easier to collect stuff a day or two after a shoot. We have storage areas to cater for this and we make a nominal £50 per day charge for this service.

You get two Soft Boxes and Directional Umbrella heads with any modifier when you hire with us.

It is £7 per metre for colours we stock. If it’s a special colour for specific use then there’s an extra charge, which will be the cost of a roll which we can source.

Yes there are large rectangular tables as well as fold out options.