STUDIO AMENTIESWhere can my models get changed?
We have ladies and gents wc /changing rooms. Some clients like to use this area, some prefer to do quick change on set. We also have a mobile blackout partition wall.
Do you have sufficient power for all my equipment?
Yes, we’d be in trouble if we didn’t! But if you have any concerns, do drop us a line.
Is there Wi-Fi?
Yes, Absolutely! We have 300 Mb/s fibre broadband which our customers can share, without charge, for duration of their booking.
HELP & ASSISTANCECan we hire photographers and assistants?
We can provide photographers, production and lighting assistants, digital assistants and retouchers. Lighting and digital assistants start from £150 for a half day and from £250 for a full day.
Can you help set up my lights?
We can provide lighting assistance, with an initial setup cost of £50.
How much is image retouching?
Retouching costs between £5–£15 per image. We’re really good at this and think that we are good value too! Why not try us and find out for yourself?
BOOKINGSWhat are my options for payment?
Payments can be made via a link on your invoice or through our website payment system when making a booking.
I need an extra hour or two, how much is overtime?
Overtime is charged at 50% uplift of dry hire and is billed hourly. Overtime will only be permitted should the studio schedule allow it and no other clients are waiting to use the studio. We can be very busy and it wouldn’t be right to compromise someone else’s booking. We know things don’t always go to plan, or sometimes they go better than expected and you just don’t want to stop; either way we will do everything we can to extend your booking if the calendar can accommodate.
What days are available for booking?
The quickest way to check and secure a booking slot is to click on the ‘booking’ button on this website. We update the calendar in real time. You can always give us a call or send an email, but booking online is the best way to make a firm booking for the date and time slot you need.
What’s the minimum booking period?
The minimum booking requirement is four hours, You can book fewer hours if you wish, but the hire fee will is 50% per hour higher for anything less than four.
Can I come early to set up my equipment?
All rigging and de-rigging of equipment should fall within your booking period, so be mindful to allow enough time for it.
Can I start my shoot at a different time?
Sessions are booked in either 4, 8 or 12 hour (full day) slots. Slots are time-boxed and start from 0900, 1300 and 1700.
Can I book the space out-of-hours?
We often host training workshops to pop-up art galleries. We’d be delighted to discuss your event with you.
What happens if I want to change or cancel my booking?
You are able to receive a full refund if you can cancel 10 days before your booking date. If you change or cancel a booking 2-7 days before, you are only eligible for a 50% refund. There are no refunds for cancellations with less than 48 hours notice.
LOCATION & LOGISTICSHow do we get into the studio?
Our studio is opposite Mercedes just on the A4 in Brentford. Upon arrival you will be met and looked after by one of our Studio Managers.
Is there parking available?
There is parking outside the studio but there is a sizeable loading bay to allow equipment to be moved into the building. There is inexpensive parking just outside the studio premises.
Can I store my equipment at the space?
Of course! We’re photographers ourselves and we understand that sometimes you just want to know that all the kit and props are there and waiting. Similarly it’s often easier to collect stuff a day or two after a shoot. We have storage areas to cater for this and we make a nominal £50 per day charge for this service.
EQUIPMENTDo we get lights with our hire?
You get two Soft Boxes and Directional Umbrella heads with any modifier when you hire with us.
Do you provide paper backdrops?
It is £7 per metre for colours we stock. If it’s a special colour for specific use then there’s an extra charge, which will be the cost of a roll which we can source.
Are there tables available that I can use for product shots?
Yes there are large rectangular tables as well as fold out options.